Return and Refund Policy
1. Introduction
At REA Fashion, we strive to provide high-quality products and excellent customer service. If you receive a damaged item, we are here to help and ensure your satisfaction.
2. Damaged Items
If you receive a damaged item, please contact us as soon as possible through any of the following methods:
- Phone/WhatsApp: +971 55 989 0575
- Email: info@reaonline.shop
- Contact Page: Contact Us
3. Return Approval Process
Upon receiving your request, we will review the details and approve the return if the item is indeed damaged. Once approved, we will provide you with the return address and further instructions.
4. Return Shipping
For approved returns, REA Fashion will take care of the shipping costs. You will need to send the damaged item to the address provided, and we will handle the rest.
5. Refunds
Once we receive the returned item and verify its condition, we will process your refund. The refund will be issued to your original payment method. Please allow a few business days for the refund to reflect in your account.
6. Non-Acceptance of Returns
Please note that we only accept returns for damaged items. Returns for any other reasons will not be accepted.
7. Contact Us
If you have any questions or need further assistance, please do not hesitate to contact us:
- Phone/WhatsApp: +971 55 989 0575
- Email: info@reaonline.shop
- Contact Page: Contact Us